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SEB ID
Simplified login and signing.
With SEB ID, clients within Private Wealth Management & Family Office at SEB in Luxembourg get a secure and user-friendly way to access the Internet Banking Service in Luxembourg.
SEB ID is a mobile application that complements existing security solutions, such as Swedish mobile BankID and Digipass, by providing secure and user-friendly login and signing.
The benefits of SEB ID
- Convenient login
Access to the Internet Banking Service without a physical Digipass or Swedish Mobile BankID. - Transparent signing
See exactly what you're signing, before you approve it. - Customer ID Identity integration
Associates the ID with the Customer ID rather than an individual's personal number, enhancing privacy and making it accessible to clients internationally.
How you use SEB ID
The signing method available is always the same method as you used when you logged in. If you have logged in with SEB ID, you will be able to sign with SEB ID.
How to get started
To activate SEB ID, you must be a client with SEB in Luxembourg and a registered user in the Internet Banking Service, and have a valid Customer ID as well as a digipass linked to your Customer ID.
- Download and install SEB ID on your mobile from the App Store or Google Play.
- Open the SEB ID app and follow the instructions to set up your SEB ID.
Questions and answers about SEB ID
You must be registered as a client with SEB in Luxembourg, have a valid Customer ID linked to a Digipass, and have an App Store or Google Play account registered within the EU, EEA, EFTA, in the United Kingdom, the United States, Canada, India, Singapore or Hong Kong.
Download SEB ID from the App Store (iOS) or Google Play (Android). Have your Digipass available and follow the installation instructions in the app.
If you’re unable to find the SEB ID app in the App Store or Google Play, you can use the direct links below to download it:
- App Store (iOS): SEB ID on App Store
- Google Play (Android): SEB ID on Google Play
If you still can’t find the app, your Apple ID or Google account may be set to a country or region where SEB ID is not yet available. SEB ID is available in the EU, EEA, EFTA, in the United Kingdom, the United States, Canada, India, Singapore or Hong Kong.
Make sure that your device meets the operating system requirements:
- iPhone: iOS 17.0 or later
- Android: Android 14.0 or later
If you lose your device, change phones or forget your PIN code, please contact your dedicated Client Service Partner at SEB in Luxembourg.
You will find a “Change PIN” option under “Manage this ID” in the SEB ID app.
If you have forgotten your PIN, you need to delete your SEB ID and set it up again. In the SEB ID app, go to "Manage this ID" to delete your SEB ID. You can then complete the installation process again using your digipass.
You can enable fingerprint authentication (Android) or Face ID/Touch ID (iOS) in the SEB ID app under "Manage this ID". Once enabled, you can log in using your fingerprint or Face ID/Touch ID.
Yes, you must be registered as a client and have a valid Customer ID.
Please contact your dedicated Client Service Partner at SEB in Luxembourg.
You can have one SEB ID per device and a maximum of three active SEB IDs per Customer ID.
A digipass is required only during the onboarding to SEB ID. After your SEB ID has been activated, you can log in and sign transactions without using your digipass. However, you should hold on to your digipass and keep it in a safe place as you might need it in certain situations to identify yourself or if you need to activate SEB ID again, for example if you lose your phone.
At present, you can only use SEB ID with the Internet Banking Service in Luxembourg and as a corporate customer in Business Arena.
How to protect yourself from fraud
While the internet and mobile phones have made it easier to bring people together and make the world more accessible, technical devices have also made it easier for scammers to commit fraud.
Contact us
Please call us or write an email to find out more about our offering and how we can adapt it to your individual needs.